Terms and conditions of use


TERMS AND CONDITIONS OF USE / LIETOŠANAS NOTEIKUMI

Privacy Policy, Purchase, Delivery and Return Policy

Last updated: 29.05.2026

1. General Information

The online store REVTRONIC.EU is operated by:

SIA "REVART"
Registration No.: 40203400244
VAT No.: LV40203400244
Brīvības gatve 204A
(Entrance from Turaidas Street 2C)
Riga, LV-1039
Latvia
Phone: +371 27788029
E-mail: uldis@revart.lv

By using the REVTRONIC.EU online store, the user confirms that they have read these Terms and Conditions and agree to them.

2. About REVTRONIC.EU

REVTRONIC.EU is a modern online store and technology platform providing a wide range of goods and services for private individuals and businesses in Latvia and Europe.

Our assortment includes:

• electronics and computer equipment;
• mobile phones, tablets and accessories;
• household appliances;
• TV, audio and photographic equipment;
• printers and printing technologies;
• industrial equipment;
• CNC and laser equipment;
• 3D printing solutions;
• networking equipment;
• video surveillance and security systems;
• tools and professional equipment;
• home, office and garden products;
• children's products and toys;
• sports and active leisure products;
• automotive products;
• furniture and interior products;
• components and accessories;
• professional technology solutions.

In addition to the online store, we provide:

• service and repairs;
• diagnostics;
• technical consultations;
• custom projects;
• integration and automation solutions;
• logistics and delivery services.

3. Privacy Policy

3.1. What are cookies?

Cookies are small text files that are stored on your computer or mobile device when visiting REVTRONIC.EU.

Cookies help to:

• ensure the operation of the website;
• save user preferences;
• analyze website usability;
• improve customer experience;
• customize content and advertising.

3.2. How do we use cookies?

REVTRONIC.EU uses cookies to:

• maintain the user session;
• remember language and design preferences;
• improve website functionality;
• analyze visitor statistics;
• provide personalized content;
• improve customer service;
• provide advertising and remarketing activities.

The user may restrict or delete cookies in their browser; however, certain website functions may not operate fully.

3.3. Technologies Used

REVTRONIC.EU may use:

• Google Analytics;
• Google Tag Manager;
• Meta / Facebook Pixel;
• Google Ads;
• Hotjar;
• other analytics, advertising and security systems.

These tools help analyze anonymous website usage and improve the user experience.

3.4. Collection of Personal Data

We may collect:

• first name and surname;
• e-mail address;
• telephone number;
• delivery address;
• company details;
• IP address;
• order information;
• communication content.

Data is collected:

• when placing an order;
• by using contact forms;
• by subscribing to newsletters;
• when contacting customer support;
• by using the website.

3.5. Use of Personal Data

Personal data is used for:

• order processing;
• ensuring delivery;
• customer service;
• warranty provision;
• preparation of invoices;
• security and fraud prevention purposes;
• statistics and analytics;
• marketing activities.

REVTRONIC.EU does not sell customers' personal data to third parties.

3.6. Data Security

We use:

• SSL security certificates;
• encrypted connections;
• access control mechanisms;
• secure hosting and data storage solutions.

Payment data is processed only through certified payment service providers.

3.7. User Rights

The user has the right to:

• request information about their data;
• request correction of data;
• request deletion of data;
• restrict data processing;
• opt out of marketing communications.

Requests may be sent to:

uldis@revart.lv

4. Orders and Payment

4.1. Placing Orders

The customer:

  1. selects products;

  2. adds them to the cart;

  3. fills in the order information;

  4. selects the delivery and payment method;

  5. confirms the order.

After placing the order, the customer receives a confirmation by e-mail.

4.2. Payment Methods

REVTRONIC.EU offers:

• BankLink payments;
• bank transfers;
• PayPal;
• Stripe;
• Paysera;
• MakeCommerce;
• "Payment processing is provided by the payment platform https://makecommerce.lv/, therefore our company transfers the personal data necessary for payment execution to the platform owner Maksekeskus AS.";
• payment cards;
• other electronic payment solutions.

Payment processing is provided by certified payment partners.

4.3. Prices

All prices are indicated in EUR.

REVTRONIC.EU reserves the right to:

• change prices;
• correct technical information;
• limit product availability;
• cancel incorrectly published orders in cases of pricing or technical errors.

5. Delivery Policy

REVTRONIC.EU provides delivery in Latvia, the Baltics and Europe.

Delivery partners:

• Omniva;
• DPD;
• Latvijas Pasts;
• courier services;
• REVTRONIC.EU transport.

Delivery times depend on:

• product availability;
• partner warehouses;
• logistics workload;
• delivery address;
• product type.

Average delivery times:

• within Latvia: 1–3 business days;
• within the Baltics: 2–5 business days;
• within Europe: 3–10 business days.

Delivery times may be longer for certain products.

6. Return Policy

6.1. Right of Withdrawal

Private individuals have the right to withdraw from the purchase within 14 days from the date of receipt of the product in accordance with the laws and regulations of the Republic of Latvia.

Additionally, REVTRONIC.EU may, in certain cases, offer an extended return period of up to 30 days.

6.2. Return Conditions

The returned product:

• must be undamaged;
• must be complete;
• must have the original packaging;
• must not show significant signs of use.

Return costs are borne by the customer, except where:

• the product is damaged;
• the wrong product has been received;
• a manufacturing defect has been identified.

6.3. Exceptions

Returns are not possible for:

• individually manufactured products;
• personalized orders;
• opened software;
• products for which the right of withdrawal is restricted by applicable laws and regulations.

7. Warranty and Service

Warranty service is provided by REVTRONIC.EU or authorized partners.

The warranty does not apply to:

• mechanical damage;
• liquid damage;
• improper use;
• normal wear and tear;
• unauthorized repairs.

8. Intellectual Property

All information on the website:

• design;
• logos;
• product descriptions;
• images;
• texts;
• graphic elements;

is protected in accordance with the laws and regulations of the Republic of Latvia and the European Union.

Without written permission, the following are prohibited:

• copying;
• reproduction;
• republication;
• commercial use.

9. Limitation of Liability

REVTRONIC.EU shall not be liable for:

• delivery delays caused by third parties;
• technical errors;
• partner service disruptions;
• inaccurate information provided by the customer;
• force majeure circumstances.

10. Dispute Resolution

All disputes shall be resolved:

• through mutual negotiations;
• in accordance with the laws and regulations of the Republic of Latvia.

Consumers have the right to apply to:

• the Consumer Rights Protection Centre;
• European Union dispute resolution platforms.

11. Distance Contract

By placing an order in the REVTRONIC.EU online store, a distance contract is concluded between the Buyer and SIA "REVART".

The Seller undertakes to:

• deliver the ordered products;
• ensure order processing;
• comply with the laws and regulations of the Republic of Latvia.

The Buyer undertakes to:

• provide truthful information;
• make payment on time;
• comply with these Terms and Conditions.

12. Contact Information

SIA "REVART"

Brīvības gatve 204A
Riga, LV-1039
Latvia

Phone: +371 27788029
E-mail: uldis@revart.lv

Sales Department: sales@revtronic.eu
Purchasing Department: purchasing@revtronic.eu
Service: service@revtronic.eu
Logistics: logistics@revtronic.eu
Accounting: accounting@revtronic.eu
Management: management@revtronic.eu

 

 

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